Professor Ben Amor holds an MSc and a PhD in business administration, specializing in operations and decision support. Her research looks mainly at information imperfections, the modelling languages associated with them, how they are treated in multi-criteria analysis and the related treatment of additional information. Her expertise in model building and uncertainties associated with multi-criteria analysis has benefited various R&D projects for Defence R&D Canada – Valcartier, particularly with regards to risk analysis.