Telfer School of Management
Dr. Jaana is a Full Professor at the Telfer School of Management in the University of Ottawa. She earned her PhD in Health Management and Policy at the University of Iowa, with a concentration in Health Informatics, and completed a post-doctoral fellowship at HEC Montreal under the Canada Research Chair in Information Technology in Health Care. She currently teaches courses in the areas of quality management and evaluation in health care, program evaluation, and health information technology.
Her research streams, which evolved at the intersection of Health Informatics and Health Care Management, include: Evaluation of telehealth applications adoption and impacts; IT innovation and assessment in health care organizations; Electronic Medical Records (EMRs) implementation; and Digital health and seniors. Her current projects focus on: 1) studying the implementation of information technology and electronic medical records in hospitals, and the strategies used to support their use; 2) examining the dynamics of IT innovation in health care organizations; 3) measuring risks and mitigation strategies in clinical IT projects; 4) assessing the management issues facing IT executives in hospitals; 5) examining the adoption and impacts of telemonitoring as a patient management approach for chronic diseases; and 6) investigating the adoption and use of technology by seniors in the community.
Dr. Jaana has published articles in top peer-reviewed journals in the areas of health care management and health informatics including the International Journal of Medical Informatics, Journal of the American Medical Informatics Association, Journal of Medical Internet Research, Health Care Management Review, and the American Journal of Managed Care. She has presented at national and international conferences and was a member of grant selection committees. She currently serves as a reviewer for several journals and conferences.