Dr. Umar Ruhi received his PhD in Information Systems & Management Science from the DeGroote School of Business at McMaster University. Prior to his PhD, he also completed his MBA from McMaster University with dual concentrations in E-Business and Strategic Knowledge Management, and his B.Sc. in Computer Science from the University of Toronto.

At Telfer, Umar teaches various undergraduate (B.Com) and graduate (MBA) courses in Information Systems and Digital Enterprise Strategy. Additionally, he teaches in the University’s interdisciplinary M.Sc. and PhD programs in E-Business Technologies. Most of his courses consist of an integration of themes and topics related to business strategy and technology applications.

Umar’s research interests lie at the intersection of Information Systems and Knowledge Management, and his research programs are concerned with exploring contemporary information and communication technologies (ICTs) and their applications in human, organizational, and social contexts. His current research interests include enterprise gamification, IT consumerization, enterprise social media strategy, and end-user development.

Umar’s research has been applied in industry contexts by various organizations, and it has also been recognized through best paper awards at several conferences. His PhD dissertation on online communities also won the best dissertation award from the German Society for Online Research (DGOF) in 2012.

Umar has also been involved in consulting, advisory, and analytical roles with initiatives related to online communities, e-government portals, user experience design, web usability engineering, web analytics, and knowledge management practices. Before joining academia, Umar worked as a management consultant with engagements ranging from strategic & operational planning to multi-site technology deployment for different E-Business ventures. More information about Umar is available at http://ruhi.telfer.uottawa.ca